Due to recent carrier restrictions, toll-free and local business numbers are more likely to get blocked or mis-categorized as spam. Read more on why this happening HERE.

Here is a step by step guide on completing registration through Free Caller Registry and all major carriers.

Free Caller Registry

1. Go to the Free Caller Registry website to enter and verify your business email.

   

2. Complete your business details.

   

3. Enter the business phone numbers you would like to register.

   

4. Review and Accept Terms

   

5. Done! A confirmation page will appear and you will receive an email as well.

Major Carrier Registration and Verification

AT&T / Hiya

1. Go to  att.com/reviewmycalllabel and select the "Protect against spam labels on your business calls" option. 

   

2. You will be redirected to their create account page where you can create a free account with your business email.

   

3. Verify and activate your account via the link sent to your email

4. Once redirected you can scan the qr code or verify via sms to finalize account creation.

   

5. Save your recovery code and continue to account setup.

   

6. Follow the steps to complete your account and number registration
7. Once completed your business number will be registered in their database, to help correct any mis-categorization or blocked calls.

Hiya also offers a paid service to show your business name as the caller ID on local numbers, but has yet to 

T-Mobile / First Orion

1. Go to  callreporting.t-mobile.com
2. Follow prompts to complete form

Verizon / TNS

1. Go to  voicespamfeedback.com
2. Follow prompts to complete form

Business name displayed as Caller ID

If you would like your business name displayed as the caller ID when you call from your number, there is not currently a proven way to do that, due to the carrier restrictions and limitations on outbound calling from toll-free numbers.

Taking the above steps of registering your number can certainly increase the chances and you can additionally contact your cell phone carrier directly and ask them to 'register' your phone number as your business name. 

Alternatively, Hiya, listed above, is a third party company that offers a paid service claiming to show your business name as caller ID. However we are not affiliated with them in any way and cannot speak to the accuracy or validity to those claims.

We are currently working on finding new ways to make this a reality on our end, but as of now registering your number is the best way to connect your new local or toll-free number to your business.