How To Create and Manage Your Contacts

800.com
800.com
  • Updated

Quickly add, import, edit, or delete contacts in 800.com—this guide shows you how to manage your contact list with ease.

Log In To Your 800.com Account

Log in to your account. Ensure you have administrative access, as only admins can changes to your account.

  • If you’re not already using 800.com, sign up for an account and then log in.

Add Contacts

Create A New Contact

  • Go to Contacts > click the Add Contact button.

    Screenshot 2025-08-06 at 8.00.25 PM.png
  • Enter the Contact Information > hit Save

    Screenshot 2025-08-06 at 8.05.36 PM.png

Add a contact from your Inbox

  • Inbox -> Select the number -> add contact button

You can add a contact directly from your inbox by clicking on the number you would like to save and then hit the 'add contact' button on the top right.

Add contact from inbox.png

From there you can access all the contact fields, including the notes section where you can leave important information you would like to remember.

 

Import Contacts

  • Click the Import button.
  • Choose which list you would like to add the New Contacts from the drop down list or click the Screenshot 2025-08-06 at 8.16.50 PM.png to create a new list.
  • Hit Select File.

    Screenshot 2025-08-06 at 8.18.34 PM.png
  • Upload your contacts in CSV or XLSX format. (You can download our sample CSV format at this step if you have any trouble with formatting the file.)
  • Your imported numbers will now show on your Contacts dashboard.

Edit/Delete Contacts

Edit Contact

  • To edit a contact, click the 3 dots to the right of the contact > hit Edit

    Screenshot 2025-08-06 at 8.32.53 PM.png
  • Edit the contact information > Add Notes for important information about the contact if needed > click Save.

    Screenshot 2025-08-06 at 8.33.05 PM.png

Delete Contact

  • To delete a contact, click the 3 dots to the right of the contact > hit Delete

    Screenshot 2025-08-06 at 8.37.34 PM.png
  • Hit Delete.

    Screenshot 2025-08-06 at 8.37.43 PM.png
     

If you have questions during this process, you can reach out to our support team via email: support@800.com.

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