When using ad integrations like Google Ads, Microsoft Ads, or Meta, 800.com sends call conversion data back to your ad platform so you can measure performance and optimize campaigns. To help with visibility and troubleshooting, 800.com displays key details about the most recent conversion upload directly within each integration.

Where to Find Conversion Upload Details

Once an ad integration is active, you can view conversion upload information by navigating to:

Settings → Integrations → Select your Ad Integration (Google Ads, Microsoft Ads, or Meta)

Within the integration page, look for the section labeled Latest Conversion Upload or Conversion Actions, depending on the platform.

Latest Conversion Upload

This section shows details about the most recent conversion event sent from 800.com to your ad platform.

What You’ll See

• Last Upload Timestamp
  The date and time when the most recent conversion was uploaded to the ad platform.

• Upload Status
  Indicates whether the conversion upload is:

  • Pending – Sent but not yet processed by the ad platform

  • Successful – Accepted and processed

  • Failed – Not accepted (may require investigation)

This timestamp helps confirm that conversion data is actively flowing from 800.com.

Click ID (or Equivalent Identifier)

Each conversion upload includes a unique identifier that ties the call back to the original ad interaction.

Depending on the ad platform, this may appear as:

• Google Ads: Click ID (GCLID)

• Microsoft Ads: Click ID or equivalent tracking ID

• Meta: Pixel or event identifier

This value is displayed in the Latest Conversion Upload section so you can:

• Confirm that calls are properly attributed to ads

• Validate tracking during setup or troubleshooting

• Share exact identifiers with ad platform support if needed

Conversion Actions / Goals

In addition to upload details, the integration page also shows:

• Active conversion actions or goals

• Whether conversions are tracked as primary actions (important for bidding strategies)

• The ID of the conversion action created in the ad platform

Keeping these conversion actions active and properly configured ensures accurate reporting.

Why This Information Matters

Seeing the last upload timestamp and Click ID (or equivalent) helps you:

• Confirm conversions are being sent successfully

• Identify delays or interruptions in tracking

• Troubleshoot attribution issues

• Verify setup after enabling or editing an integration

If the timestamp hasn’t updated recently, or if uploads show errors, this may indicate a configuration issue that needs attention.

Troubleshooting Tips

• If uploads show Pending for an extended period, check your ad platform’s conversion processing status.

• If no Click ID is present, ensure:

  • Ads are configured correctly

  • Auto-tagging or equivalent tracking is enabled

  • Calls are coming from ad traffic

• Use the Verify option (if available) to re-check the integration connection.

Need Help?

If conversions aren’t uploading as expected, contact 800.com Support with:

• The integration name (Google Ads, Microsoft Ads, Meta)

• The last upload timestamp

• The Click ID (or equivalent) shown in the integration

This information helps support diagnose issues faster.