How To Set Up Auto-Replies
Step 1: Log In To Your 800.com Account
Log in to your account. Ensure you have administrative access, as only admins can generate and manage Auto-Replies.
- If you’re not already using 800.com, sign up for an account and then log in.
Step 2: Enable Auto-Replies
To enable your Auto-Replies:
- Go to Numbers > select the number you want to enable notifications
- Click the 3 dots on the right side > hit Manage
- Scroll down to the Auto-Replies section > click the Add Auto Reply button
- Choose if you want to set up a:
Office Hours Auto Reply
* Fill in your After Office Hours and During Office Hours messages > hit Save
General Auto Reply
* Fill in the Name, Auto Reply Message and choose a time you’d like the reply sent > hit Save - Hit Save at the top of the page to save any changes.
Step 3: Send A Test
Once Auto-Replies are set up, it is important to send a test to confirm that enabling the replies were successful.
Enable/Disable, Edit & Delete Auto-Replies
- Use the toggle to Enable and Disable the Reply
- Click the Pencil icon to edit the Reply
- Click the Trashcan icon to Delete the Reply
If you have questions during this process, you can reach out to our support team via email: support@800.com.