What are the laws and regulations about recording calls?
When it comes to call recording, the rules and regulations can vary widely from state to state. While some states allow for call recording with only one-party consent, other states require that all participants are aware of and agree to call recording before any conversation is initiated. Depending on your location, your customers must be notified of any calls that are recorded or monitored. We highly recommend the disclosure of any call recordings prior to starting a conversation.
It’s important to understand the call recording laws that apply in your area, as they can carry large penalties for non-compliance. For example, some states may impose severe civil and criminal fines for call recording without the consent of all parties involved. To stay on top of them, it’s recommended that you regularly check with local state laws to ensure compliance. Every business should know the rules that apply to their state to avoid any issues.
In one-party consent states, only one person needs to give their consent for a call or conversation to be recorded. Two-party consent states, also known as “all-party consent,” require individuals to obtain the permission of all parties involved in a conversation before recording it. This is most often used when recording conversations over the phone, such as call recordings, but can also apply to other mediums like video or audio recordings
Every user is responsible for researching and abiding to their local laws regarding call recording. If not, the user faces penalties due to infringement of the law.
US Laws and Regulations by State
| State | Consent Type | Authority |
| Federal | One Party | 18 USC § 2511(2)(d) Electronic Communications Privacy Act |
|
Alabama |
One Party |
Ala. Code § 13A-11-30(1) and § 13A-11-31 |
| Alaska | One Party | Alaska Stat. Ann. § 42.20.300(a); Alaska Stat. Ann. § 42.20.310(a)(1) |
| Arizona | One Party | Ariz. Rev. Stat. Ann. § 13-3012(9); § 13-3012(5)(c) |
| Arkansas | One Party | Ark. Code Ann. § 5-60-120 |
| California | Two Party | Cal. Penal Code §§ 632(a)-(e); 633.5, 633.6(a), 633.8(b); |
| Colorado | Mixed |
Colo. Rev. Stat. Ann. § 18-9-303 (1) |
| Connecticut | Two Party |
C.G.S.A. §§ 53a-187, -89; C.G.S.A. § 52-570d |
| Delaware | Two Party | Del. Code Ann. tit. 11, § 2402(c)(4) Del. Code Ann. tit. 11, § 1335(a)(4) |
| District of Columbia | One Party | D.C. Code § 23-542(b)(3) |
| Florida | Two Party |
Fla. Stat. Ann. § 934.03(3)(d), (2)(k) |
| Georgia | One Party | Ga. Code Ann. § 16-11-66(a); Ga. Code Ann. § 16-11-62 |
| Hawaii | One Party | Haw. Rev. Stat. § 803-42(3)(A) |
| Idaho | One Party | Idaho Code Ann. § 18-6702(2)(d) |
| Illinois | Two Party |
720 I.L.C.S. § 5/14-2(a) (Illinois Eavesdropping Law) |
| Indiana | One Party | Ind. Code Ann. § 35-31.5-2-176 |
| Iowa | One Party | Iowa Code Ann. § 808B.2 (2)(c); Iowa Code Ann. § 727.8 |
| Kansas | One Party | Kan. Stat. Ann. § 21-6101(1); Kan. Stat. Ann. § 21-6101(4) |
| Kentucky | One Party | Ky. Rev. Stat. Ann. § 526.020; Ky. Rev. Stat. Ann. § 526.010 |
| Louisiana | One Party | La. Rev. Stat. Ann. § 15:1303(c)(4) |
| Maine | One Party | Me. Rev. Stat. Ann. tit. 15, § 710 |
| Maryland | Two Party |
Md. Code Ann., Cts. & Jud. Proc. § 10-402 (c)(3) |
| Massachusetts | Two Party | Mass. Gen. Laws Ann. ch. 272, § 99(B)(4); Mass. Gen. Ann. Laws ch. 272, § 99(C)(1) |
| Michigan | One Party | Mich. Comp. Laws Ann. § 750.539(c) |
| Minnesota | One Party | Minn. Stat. Ann. § 626A.02(d) |
| Mississippi | One Party | Miss. Code. Ann. § 41-29-531(e) |
| Missouri | One Party |
Mo. Ann. Stat. § 542.402(2)(3) |
| Montana | Two Party |
Mont. Code Ann. § 45-8-213 |
| Nebraska | One Party | Neb. Rev. Stat. § 86-290(2)(c); Neb. Rev. Stat. § 86-276 |
| Nevada | Two Party | Nev. Rev. Stat. § 200.620 Nev. Rev. Stat. § 200.650 |
| New Hampshire | One Party |
N.H. Rev. Stat. Ann. § 570-A:2(I-a) |
| New Jersey | One Party | N.J. Stat. Ann. § 2A:156A-4(d); N.J. Stat. Ann. § 2A:156A-2 |
| New Mexico | One Party | N.M. Stat. Ann. § 30-12-1(C) |
| New York | One Party | N.Y. Penal Law § 250.00(1); N.Y. Penal Law § 250.05 |
| North Carolina | One Party | N.C. Gen. Stat. Ann. § 15A-287(a) |
| North Dakota | One Party |
N.D. Cent. Code § 12.1-15-02 |
| Ohio | One Party | Ohio Rev. Code Ann. § 2933.52(B)(4); Ohio Rev. Code Ann. § 2933.51 |
| Oklahoma |
One Party |
Okla. Stat. Ann. tit. 13, § 176.4; Okla. Stat. Ann. tit. 13, § 176.2 |
| Oregan | Mixed | Or. Rev. Stat. Ann. § 165.540; Or. Rev. Stat. Ann. § 165.535 |
| Pennsylvania | Two Party |
18 Pa. Cons. Stat. § 5702 to § 5704 |
| Rhode Island | One Party |
R.I. Gen. Laws Ann. § 11-35-21; R.I. Gen. Laws Ann. § 12-5.1-1 |
| South Carolina | One Party | S.C. Code Ann. § 17-30-30; S.C. Code Ann. § 17-30-15 |
| South Dakota | One Party | S.D. Codified Laws § 23A-35A-20; S.D. Codified Laws § 23A-35A-1 |
| Tennessee | One Party | Tenn. Code Ann. § 39-13-601; Tenn. Code Ann. § 39-13-604; Tenn. Code Ann. § 40-6-303 |
| Texas | One Party | Tex. Penal Code Ann. § 16.02; Tex. Code Crim. Proc. Ann. art. 18.20 |
| Utah | One Party | Utah Code Ann. § 77-23a-4; Utah Code Ann. § 77-23a-3 |
| Vermont | No Statute |
|
| Virginia | One Party | Va. Code Ann. § 19.2-62 |
| Washington | Two Party |
Wash. Rev. Code Ann. § 9.73.030 Wash. Rev. Code Ann. § 9A.44.115(2)(a) |
| West Virginia | One Party |
W. Va. Code Ann. § 62-1D-3 |
| Wisconsin | One Party** | Wis. Stat. Ann. § 968.31; Wis. Stat. Ann. § 968.27;**Wis. Stat. Ann. § 885.365(1) |
| Wyoming | One Party | Wyo. Stat. Ann. § 7-3-702 |