800.com alerts are designed to keep you informed when something needs attention and when they are resolved.

This article explains what happens when an alert condition is fixed, how dismissed alerts are tracked, and how integration statuses update automatically.

What Happens When an Issue Is Resolved

If an alert was previously triggered and the underlying issue is resolved:

• The alert is automatically dismissed

• No manual action is required

• The issue is recorded as Issue Resolved

This ensures your Alerts view always reflects the current state of your account.

Where to Find Dismissed Alerts

Once dismissed, the alert is moved to the Dismissed Alerts tab.

In the Dismissed Alerts tab, you can:

• Review previously resolved issues

• See why the alert was dismissed

• Maintain visibility into past alert activity

Dismissal Reason: “Issue Resolved”

When an alert is automatically dismissed, the dismissal reason is recorded as:

Issue Resolved

This reason is included in the list of dismissal reasons and appears in alphabetical order for consistency.

Integration Alerts & Status Updates

If the alert was triggered by an integration issue:

• The integration’s status is updated from Failed back to Active

• The status change happens automatically

• No page refresh is required to see the updated status

Once the issue is resolved, the integration reflects its active state immediately, keeping your Integrations view accurate and up to date.

Why This Matters

Automatic alert dismissal helps you:

• Avoid alert fatigue

• Quickly confirm issues are resolved

• Trust that integration statuses are current

• Spend less time refreshing pages or checking manually

Alerts now close the loop for you — from issue detection to resolution.

Things to Keep in Mind

• Alerts only dismiss automatically when the system confirms the issue is resolved

• Dismissed alerts remain visible for reference

• Integration statuses update in real time when issues clear

Need Help?

If an alert appears unresolved or an integration status doesn’t update as expected:

• Allow a few moments for the system to update

• Confirm the underlying issue has been addressed

• Contact 800.com Support for assistance