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How To Mark Messages/Calls As Unread

Mark calls or messages as unread from the inbox to keep conversations visible for later follow-up.

Log In To Your 800.com Account

Log in to your account. Ensure you have administrative access, as only admins can changes to your account.

  • If you’re not already using 800.com, sign up for an account and then log in.

Using Filters

  • Go to Inbox.
    Screenshot 2025-02-25 at 3.47.26 PM.png

  •  Locate the Phone Number/Conversation you would like to mark as unread > click the box to the left of the Phone Number/Conversation.
    Screenshot 2025-03-07 at 2.21.34 PM.png
    *You can select multiple Phone Numbers/Conversations at once.

  • Select the Unread envelope icon, this will mark the Message/Call as unread.
    Screenshot 2025-03-07 at 2.21.29 PM.png


    If you have questions during this process, you can reach out to our support team via email: support@800.com.