General & FAQs
General use and questions.
FAQs
- What is a "vanity" toll-free number and how do I get one?
- Caller ID For Outbound Calls And Some Declined Forwarded Calls
- Can I route my number to another toll-free number?
- How will I know when someone is calling my 800.com line?
- Is there a long-term contract required?
- Can I transfer my numbers to another service provider?
- What is a "Vanity" Toll Free number and how does it work?
- How do I retrieve my voicemail messages, texts, and faxes?
- 800.com Pricing Plans & Features
- Does the "unlimited" plan have any restrictions?
- What is a Letter of Authorization (LOA)?
- How can I change what is displayed (Caller ID) when I receive an incoming call?
- What features are included when I sign up for 800.com?
- Is there a fee to transfer my existing numbers to 800.com?
- Is there a trial period for your services?
- What is the cost of your toll-free services?
- What are the customer service hours of operation?
- What happens if my number has more than 10 digits? (Over-Spelled)
- Can I use your service If I live in Canada?
- How do I change the email address or username?
- How soon can I start using my 800.com toll-free or local number?
- What are my payment options?
- How do I reset or change my password?
- Can I bring my existing number to 800.com?
- Does 800.com replace my phone system?
- How do I change the credit card associated with my account?
- How do I setup SMS notifications for voicemail messages?
- How do I send a fax from my account?
- How do I troubleshoot outgoing faxing?
- What is your privacy policy?
- How do I cancel my account?
- What are the laws and regulations about recording calls?
- Is there a set up or activation fee?
- Toll-Free Directory Assistance
- How do I view my Call Records?
- How long will my communications be stored?
- Will my phone number be offline during the transfer?
- Is there a charge for transferring my 800.com number to a different provider?
- Do you offer a discount for nonprofit or tax exempt accounts?
- Is 800.com HIPAA compliant?
- Can I have multiple numbers on the same account?
- How to Prevent Your 800.com Calls from Being Marked as Spam or Scam
- Can I switch to another plan after I sign up?
- How do I view my Statements?
- Do you offer service for international callers?
- How can I reactivate my account?
- How do I add a fax number to my account?
- Does 800.com provide API support?
- Will you sell or share my information with others?
- Do I need to change my local and long distance carrier?
- How do 1-800 or Toll-Free Numbers work?
- How long will my number be retained if my account is closed?
- How do I cancel/remove a fax number?
- Can I route my number to another toll-free number?