How To Set Up Voicemail

Whether you are setting up your VM for the first time or are making a change, learn how below.

Looking to create your own Greeting first? Click HERE

Step 1: Log In To Your 800.com Account

Log in to your account. Ensure you have administrative access, as only admins can generate and manage Voicemails.

• If you’re not already using 800.com, sign up for an account and then log in.

Step 2: Set Up Voicemail

To set up your Voicemails:

1. Go to Numbers > select the number you want to enable notifications
2. Click the 3 dots on the right side > hit Manage

3. Scroll down to the Extensions section > toggle to On

4. If you have Extensions set up, you can enable Voicemail under the extensions > toggle Enable Voicemail on
   
   
5. Set voicemail business hours > select Greeting 

 

6. Hit Save at the top of the page to save any changes. 

Step 3: Send A Test

Once a Voicemail is enabled, it is important to send a test to confirm that enabling the Extensions were successful.

Disable Voicemails

If a Voicemail needs to be disabled, follow the above steps and then select the extension you need to turn the Voicemail off for > toggle Disable Voicemail to Off

If you have questions during this process, you can reach out to our support team via email: support@800.com.