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General & FAQs
FAQs
Articles in this section
What is a "Vanity" Toll Free number and how does it work?
How long will my number be retained if my account is closed?
How long will my communications be stored?
What are the laws and regulations about recording calls?
How do I cancel my account?
How can I prevent unwanted messages from being displayed on the caller ID for outbound calls?
Does 800.com provide API support?
How do 800 Toll-Free Numbers work?
Does 800.com replace my phone system?
Do I need to change my local and long distance carrier?
See more
Can I route my number to another toll-free number?
No, we do not support forwarding calls to other toll-free numbers.
Related articles
Configuring Call Forwarding Settings
What are the laws and regulations about recording calls?
What happens if my number has more than 10 digits? (Over-Spelled)
How do I change the email address or username?
Setting up voicemail and SMS notifications