How To Integrate 800.com with Outlook Calendar

Connect your Outlook Calendar to 800.com to automatically schedule appointments and keep your calendar up to date.

Once connected, appointments can be added directly to your Outlook Calendar based on your availability, helping you reduce scheduling conflicts and streamline your booking process.

Before You Begin

Before connecting Outlook Calendar, make sure you have:

An active 800.com account
A Microsoft account with access to Outlook Calendar
Permission to authorize third-party applications

Step 1: Getting Started

Log in to your 800.com account
Navigate to Settings > Integrations
Scroll down to the Scheduling section
Select Outlook Calendar

Step 2: Connecting To Outlook Calendar

Choose the Outlook Calendar account you wish you connect by clicking Sign in with Microsoft
Hit Next
Allow 800.com access to your Outlook Calendar Account

Step 3: Setting Up Your Configuration

Now that you have made the connection to you Outlook Calendar Account it is time to setup your Outlook Calendar configuration.

Complete the following information:

Select Calendar - The agent reads availability from and books appointments to this calendar.
Bookable Hours - These are they business hours for when you would like your calendar to accessed.
Note: You can customize the hours if they differ from your normal business hours.
- Same as Account Business Hours - Follows your already established account business hours
- 24/7
- Mon-Fri 9am-5pm
- Sat and Sun 9am-5pm
- Custom: Set up different unique hours that differ from the already established account business hours
Time Zone
Slot Settings - Here you will need to set:
* Default Event Duration (Minutes)
* New Appointments Can Start Every
* Buffer Before (Minutes)
* Buffer after (Minutes)