800.com AI Agents help you answer every call, automate customer interactions, and grow your business with intelligent voice agents available 24/7. Choose the plan that best fits your business needs, from getting started with AI to managing high call volumes.

✨ All plans include a 30-day money-back guarantee and save 15% when you choose annual billing. ✨

Note: The pricing and plan details in this article apply to new AI Agent plans started on or after June 25, 2026. If you started your AI Agent plan before June 25, 2026, your pricing and included features may differ.

Not looking for AI Agents? See our 800.com Pricing Plans & Features guide to compare our standard business phone plans.

AI Agent Plans

AI Starter

Best for: Solo business owners and small businesses

Pricing

• Monthly: $59
• Annual: $49/month ($588/year)

Included Usage

• 1 business number (local or toll-free)
• 250 AI Agent minutes
• Self-service onboarding
• Unlimited users

Included Features

• AI Receptionist
• Answers common customer questions
• Lead qualification
• Appointment booking
• After-hours call coverage
• 800 Intelligence™ (AI call summaries, next steps, and call scoring)
• Call recording & transcripts
• Business texting
• Call tracking
• Call forwarding
• CRM integrations
• Zapier & Make integrations
• Slack & Looker integrations
• API & Webhook access
• Desktop & Mobile apps
• VoIP/Wi-Fi calling
• Personalized greetings
• Custom AI voices
• Automatic AI training
• Bilingual answering
• Port your existing number or choose a new local, toll-free, or vanity number

Additional Usage

• Additional business numbers: $5/month each
• Additional AI Agent minutes: $0.75/minute
• Fax number add-on: $10/month
• Local outbound texting (10DLC):
  • $19 one-time registration fee
  • Starting at $2/month + messaging usage

AI Grow

Best for: Growing businesses that rely on AI to answer customer calls

Pricing

• Monthly: $149
• Annual: $124/month ($1,488/year)

Included Usage

• 1 business number (local or toll-free)
• 1,000 AI Agent minutes
• 1-hour onboarding session
• Unlimited users

Everything in AI Starter, plus

• Calendar integrations for appointment scheduling
• CRM synchronization
• Zapier & Make workflow automations
• Intelligent call transfers to available team members

Additional Usage

• Additional business numbers: $2/month each
• Additional AI Agent minutes: $0.70/minute
• Fax number add-on: $10/month
• Local outbound texting (10DLC):
  • $19 one-time registration fee
  • Starting at $2/month + messaging usage

AI Pro

Best for: High-volume businesses where every customer call matters

Pricing

• Monthly: $299
• Annual: $249/month ($2,988/year)

Included Usage

• 1 business number (local or toll-free)
• 2,000 AI Agent minutes
• 3 hours of white-glove onboarding
• Unlimited users
• Unlimited subaccounts
• White-label web application

Everything in AI Grow, plus

• Dedicated onboarding specialist
• Personalized team training
• Complete AI Agent setup and testing before launch

Additional Usage

• Additional business numbers: $2/month each
• Additional AI Agent minutes: $0.65/minute
• Fax number add-on: $10/month
• Local outbound texting (10DLC):
  • $19 one-time registration fee
  • Starting at $2/month + messaging usage

Features Included with Every AI Agent Plan

Every AI Agent plan includes:

• 24/7 AI call answering
• Automatic AI Agent training
• Personalized greetings
• Custom AI voices
• Bilingual call answering
• Call summaries & transcripts
• Call recording
• Call forwarding
• Call tracking
• Call analytics
• Business texting
• Call screening
• CRM integrations
• Zapier & Make integrations
• Slack & Looker integrations
• API & Webhook access
• Desktop & Mobile apps
• VoIP/Wi-Fi calling
• Local, toll-free, and vanity numbers
• Number porting

Frequently Asked Questions

Can AI Agents answer calls after business hours?

Yes. AI Agents are available 24/7 and can answer calls during business hours, after hours, weekends, and holidays.

Can AI Agents book appointments?

Yes. AI Agents can connect to supported calendars to check availability and schedule appointments automatically.

Can AI Agents qualify leads?

Yes. AI Agents can collect caller information, qualify leads based on your business rules, and pass qualified leads to your team.

Can AI Agents transfer calls to my team?

Yes. AI Grow and AI Pro plans support intelligent call transfers to available team members when needed.

Can I update my AI Agent after it's set up?

Yes. You can update your business information, FAQs, call flows, and AI behavior at any time.

Is there a limit to how many calls AI Agents can answer?

No. AI Agents can answer multiple calls simultaneously. Your plan includes a set number of AI Agent minutes, with additional usage billed at your plan's overage rate.

Do I need technical experience to set up AI Agents?

No. Most businesses can set up AI Agents in just a few minutes. AI Pro also includes white-glove onboarding and configuration assistance.

Note: AI Agent minutes are subject to 800.com's Fair Usage Policy.

Additional Options

We offer custom plans to cater to a wide variety of specific needs (e.g. extremely high usage). If you believe you have additional requirements that are not met with our main plans you will need to open an account with one of the available offerings and contact support at 800-800-4321 or email us at support@800.com.

Still Have Questions?

If you have questions during this process, you can reach out to our support team via email: support@800.com.