How can I prevent unwanted messages from being displayed on the caller ID for outbound calls?
On occasion, specific carriers will display something like "scam likely" or "toll free call" instead of the toll-free number, when placing outbound calls. 800.com does not have the ability to alter what is displayed the caller ID for outbound calls, as the only information that is sent from our service is the toll-free number. The toll-free numbers are then interpreted by the receiving carriers based on information contained in their systems. There are work-arounds for these issues through various third-party sources. Here are some links to assist you: