---
title: Getting Started | 800 Support Center
description: Everything you need to start configuring and using your new 800 number, with step-by-step guides, how-tos, and marketing tips.
---

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1. [800 Support Center](https://support.800.com/en-us/hc)
2. [Getting Started](https://support.800.com/en-us/hc/getting-started)

# Getting Started

 Everything you need to start configuring and using your new 800 number, with step-by-step guides, how-tos, and marketing tips.

## Onboarding Basics

- [Track a caller's full extension journey](https://support.800.com/en-us/hc/track-a-callers-full-extension-journey)
- [How do I contact 800.com support?](https://support.800.com/en-us/hc/articles/34511169155341-how-to-contact-support)
- [Video Meeting w/ Support](https://support.800.com/en-us/hc/video-meeting)
- [How to Log In to Your 800.com Account](https://support.800.com/en-us/hc/articles/35908082831117-how-to-log-in-to-your-800-com-account)
- [What is Call Tracking and How Does it Work?](https://support.800.com/en-us/hc/articles/35522509289101-what-is-call-tracking-and-how-does-it-work)
- [Step-By-Step Guide To Add A Phone Number To Your Gmail Signature](https://support.800.com/en-us/hc/articles/33097404254093-step-by-step-guide-to-add-a-phone-number-to-your-gmail-signature)
- [How To Set Up Voicemail](https://support.800.com/en-us/hc/articles/31967542626061-how-to-set-up-voicemail)
- [How to Set Up a Call Flow](https://support.800.com/en-us/hc/articles/40684747668877-how-to-set-up-a-call-flow)
- [How To Get a Fax Sent to Your Email with 800.com](https://support.800.com/en-us/hc/articles/36124646389645-how-to-get-a-fax-sent-to-your-email-with-800-com)
- [How to Create and Send a Text/SMS Message](https://support.800.com/en-us/hc/articles/360040360552-how-to-create-and-send-a-text-sms-message)
- [How To Create A Voicemail Greeting](https://support.800.com/en-us/hc/articles/31962810005005-how-to-create-a-voicemail-greeting)
- [How do I log into my dashboard?](https://support.800.com/en-us/hc/articles/31363616680589-how-do-i-log-into-my-dashboard)
- [Getting Started Series: Use Your Number To Market Your Business](https://support.800.com/en-us/hc/articles/32697461482509-getting-started-series-use-your-number-to-market-your-business)
- [Getting Started Series: Update your Phone Number Everywhere Online](https://support.800.com/en-us/hc/articles/32562882619021-getting-started-series-update-your-phone-number-everywhere-online)
- [Getting Started Series - Configure and Personalize your Call Settings](https://support.800.com/en-us/hc/articles/32691903577229-getting-started-series-configure-and-personalize-your-call-settings)
- [Features](https://support.800.com/en-us/hc/articles/360001183791-features)
- [Getting Started - A Step by Step Guide](https://support.800.com/en-us/hc/articles/31137400822669-getting-started-a-step-by-step-guide)
- [How To Set Up Extensions](https://support.800.com/en-us/hc/articles/31966414412301-how-to-set-up-extensions)
- [How To Respond To An SMS Message](https://support.800.com/en-us/hc/articles/34545219392781-how-to-respond-to-an-sms-message)
- [How To Archive A Conversation](https://support.800.com/en-us/hc/articles/34541936695309-how-to-archive-a-conversation)
- [How to Register a Toll-Free Number for SMS Verification](https://support.800.com/en-us/hc/articles/36121918397069-how-to-register-a-toll-free-number-for-sms-verification)
- [How To Set Up Text Notifications](https://support.800.com/en-us/hc/articles/31963930676365-how-to-set-up-text-notifications)
- [Custom Field Groups Overview](https://support.800.com/en-us/hc/articles/45714239732621-custom-field-groups-overview)
- [How To Add Files/Pictures To A Message](https://support.800.com/en-us/hc/articles/34545231640973-how-to-add-files-pictures-to-a-message)
- [How To Schedule A Message](https://support.800.com/en-us/hc/articles/34784444649997-how-to-schedule-a-message)
- [How To Mark Messages/Calls As Unread](https://support.800.com/en-us/hc/articles/34545239131917-how-to-mark-messages-calls-as-unread)
- [How To Use Filters In Your Inbox](https://support.800.com/en-us/hc/articles/34544982947469-how-to-use-filters-in-your-inbox)
- [Faxing](https://support.800.com/en-us/hc/articles/115003714532-faxing)
- [Getting Started - Call Tracking Setup Guide](https://support.800.com/en-us/hc/articles/34034672131725-getting-started-call-tracking-setup-guide)
- [How To Create A New Fax Number](https://support.800.com/en-us/hc/articles/35445322148109-how-to-create-a-new-fax-number)
- [Custom Fields Overview](https://support.800.com/en-us/hc/articles/45325460519565-custom-fields-overview)
- [Calls By Duration](https://support.800.com/en-us/hc/articles/43872295308045-calls-by-duration)
- [Call Analytics By Tag](https://support.800.com/en-us/hc/articles/43868883166733-call-analytics-by-tag)
- [Download mobile application for iOS / Android](https://support.800.com/en-us/hc/articles/28096539554829-download-mobile-application-for-ios-android)
- [Call Analytics By Day & Time](https://support.800.com/en-us/hc/articles/43870422744333-call-analytics-by-day-time)
- [How To Send A Text](https://support.800.com/en-us/hc/articles/31968203653389-how-to-send-a-text)
- [How to Register a Local Number for SMS Verification](https://support.800.com/en-us/hc/articles/36122025410573-how-to-register-a-local-number-for-sms-verification)
- [Managing numbers](https://support.800.com/en-us/hc/articles/360040359112-managing-numbers)
- [How to Make an Outgoing Call](https://support.800.com/en-us/hc/articles/46763133586573-how-to-make-an-outgoing-call)
- [Setting Up And Managing A User](https://support.800.com/en-us/hc/articles/34412340959373-setting-up-and-managing-a-user)
- [Step-By-Step Guide To Add A Phone Number To Your Outlook Signature](https://support.800.com/en-us/hc/articles/33097515762701-step-by-step-guide-to-add-a-phone-number-to-your-outlook-signature)
- [Social Media - How To Update Your Phone Number and Business Info](https://support.800.com/en-us/hc/articles/33351073441677-social-media-how-to-update-your-phone-number-and-business-info)
- [Setting up Advanced Features](https://support.800.com/en-us/hc/articles/36542855337741-setting-up-advanced-features)
- [How To Set Up Call Forwarding](https://support.800.com/en-us/hc/articles/31424313022349-how-to-set-up-call-forwarding)
- [Step-By-Step Guide To Add A Phone Number To Your Yahoo Mail Signature](https://support.800.com/en-us/hc/articles/33097417298189-step-by-step-guide-to-add-a-phone-number-to-your-yahoo-mail-signature)
- [How To Set/Update Company Details](https://support.800.com/en-us/hc/articles/34412999145741-how-to-set-update-company-details)
- [Configuring Call Forwarding Settings](https://support.800.com/en-us/hc/articles/360030706272-configuring-call-forwarding-settings)
- [Getting Started Series: How-To Announce Your New Business Number](https://support.800.com/en-us/hc/articles/36427599366925-getting-started-series-how-to-announce-your-new-business-number)
- [How To Find A Conversation](https://support.800.com/en-us/hc/articles/34545046648205-how-to-find-a-conversation)
- [How To Set Up Keywords](https://support.800.com/en-us/hc/articles/31965345841293-how-to-set-up-keywords)
- [Enabling auto-attendant (extensions)](https://support.800.com/en-us/hc/articles/360031053411-enabling-auto-attendant-extensions)
- [Voicemail and greetings setup](https://support.800.com/en-us/hc/articles/360031052771-voicemail-and-greetings-setup)
- [Getting Started with 800.com: A Step-by-Step Guide](https://support.800.com/en-us/hc/articles/35898972520205-getting-started-with-800-com-a-step-by-step-guide)
- [Call Analytics By Geo](https://support.800.com/en-us/hc/articles/43871529542285-call-analytics-by-geo)
- [How To Set Up Auto-Replies](https://support.800.com/en-us/hc/articles/31965929077133-how-to-set-up-auto-replies)
- [Find number settings faster with the new task-based tabs](https://support.800.com/en-us/hc/find-number-settings-faster-with-the-new-task-based-tabs)

See less ▼

- [General & FAQs](https://support.800.com/en-us/hc/general-faqs#main-content)

    - [FAQs](https://support.800.com/en-us/hc/general-faqs#faqs)
- [Getting Started](https://support.800.com/en-us/hc/getting-started#main-content)

    - [Onboarding Basics](https://support.800.com/en-us/hc/getting-started#onboarding-basics)
- [Dashboard & App](https://support.800.com/en-us/hc/dashboard-app#main-content)

    - [Inbox](https://support.800.com/en-us/hc/dashboard-app#inbox)
    - [Call Analytics](https://support.800.com/en-us/hc/dashboard-app#call-analytics)
    - [Alerts & Monitoring](https://support.800.com/en-us/hc/dashboard-app#alerts-monitoring)
    - [Enhanced Caller ID](https://support.800.com/en-us/hc/dashboard-app#enhanced-caller-id)
    - [In-App Calling](https://support.800.com/en-us/hc/dashboard-app#in-app-calling)
    - [Rewards](https://support.800.com/en-us/hc/dashboard-app#rewards)
- [Number Management](https://support.800.com/en-us/hc/number-management#main-content)

    - [Number Management](https://support.800.com/en-us/hc/number-management#number-management)
    - [Call blocking](https://support.800.com/en-us/hc/number-management#call-blocking)
    - [Number Transfers/Ports](https://support.800.com/en-us/hc/number-management#number-transfers-ports)
    - [Marketing](https://support.800.com/en-us/hc/number-management#marketing)
- [800 Intelligence](https://support.800.com/en-us/hc/800-intelligence#main-content)

    - [800 Intelligence Guides](https://support.800.com/en-us/hc/800-intelligence#800-intelligence-guides)
- [Call Forwarding](https://support.800.com/en-us/hc/call-forwarding#main-content)

    - [Call Routing](https://support.800.com/en-us/hc/call-forwarding#call-routing)
- [Call Tracking](https://support.800.com/en-us/hc/call-tracking#main-content)

    - [Dynamic Number Insertion (DNI)](https://support.800.com/en-us/hc/call-tracking#dynamic-number-insertion-dni)
    - [Integrations](https://support.800.com/en-us/hc/call-tracking#integrations)
    - [Getting Started](https://support.800.com/en-us/hc/call-tracking#getting-started)
    - [General](https://support.800.com/en-us/hc/call-tracking#general)
- [Text Messaging](https://support.800.com/en-us/hc/text-messaging#main-content)

    - [Texting/SMS Messaging](https://support.800.com/en-us/hc/text-messaging#texting-sms-messaging)
- [Account & Billing](https://support.800.com/en-us/hc/account-billing#main-content)

    - [Trial Period](https://support.800.com/en-us/hc/account-billing#trial-period)
    - [Plans & Billing](https://support.800.com/en-us/hc/account-billing#plans-billing)
    - [Security](https://support.800.com/en-us/hc/account-billing#security)
    - [Companies](https://support.800.com/en-us/hc/account-billing#companies)
    - [Users](https://support.800.com/en-us/hc/account-billing#users)
- [Marketing Tools](https://support.800.com/en-us/hc/marketing-tools#main-content)

    - [Marketing Ideas](https://support.800.com/en-us/hc/marketing-tools#marketing-ideas)
- [API](https://support.800.com/en-us/hc/api#main-content)

    - [API Docs](https://support.800.com/en-us/hc/api#api-docs)
- [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents#main-content)

    - [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents#800-ai-agents)
    - [Integrations](https://support.800.com/en-us/hc/800-ai-agents#integrations)
    - [Knowledge Base](https://support.800.com/en-us/hc/800-ai-agents#knowledge-base)
    - [800 AI Agent Configuration](https://support.800.com/en-us/hc/800-ai-agents#800-ai-agent-configuration)

[Contact our support team](https://support.800.com/en-us/hc/articles/34511169155341-how-to-contact-support)​

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