How To Get A Toll Free Number? What Is the FCC’s Role?

The FCC regulates and creates the rules under which toll-free numbers can be used or obtained. The FCC requires that toll-free numbers be portable or transferable to different providers, meaning that a toll-free number subscriber can port there number to a new provider when changing toll-free number service providers. The FCC’s rules designate the criteria for determining the status of each toll-free number.

The FCC, however, is not involved in the day-to-day assignment of toll-free numbers, does not have direct access to the toll-free number database, and cannot provide any information about the status of a toll-free number or a request for a toll-free number. A telephone industry standards-setting organization establishes guidelines for toll-free numbers, and the guidelines must comply with the FCC’s requirements.