Running ads on Facebook Marketplace is a great way to reach local and niche audiences—but what happens when potential customers want to call instead of message? By using a tracking number from 800.com in your Marketplace listings, you can capture those calls, monitor campaign performance, and never miss a lead.

Here’s how to integrate 800.com with your Facebook Marketplace ads:

Step 1: Log Into Your 800.com Account

1. Head over to 800.com and log in.

2. Go to the Numbers section in your dashboard.

3. Choose an existing number or click Add Number to set up a new one for Marketplace use.

Step 2: Set Up a Tracking Number for Marketplace

1. In the number settings, enter your Forwarding Number (this is where calls to the tracking number will be sent).

2. Name the number something like "FB Marketplace" so it’s easy to identify later in your call logs.

3. Save your changes.

Step 3: Add the 800.com Number to Your Marketplace Listings

1. Go to Facebook Marketplace and log in.

2. When creating a new listing (or editing an existing one), scroll to the Description section.

3. Include your 800.com number in the listing text—for example:
   “Call us at (800) 123-4567 for more details!”

4. You can also include the number in any images or graphics you upload to the listing for extra visibility.

Tip: Make sure the number is clearly labeled as a business contact line to build trust.

Step 4: Monitor Calls and Performance

Once your ad is live, calls made to your 800.com number will show up in your 800.com dashboard. You’ll be able to:

• Track who called, when, and for how long

• Enable and review call recordings (optional)

• Attribute calls directly to your Marketplace ad campaign

Optional: Create Multiple Numbers for A/B Testing

Want to see which product listings or ad formats drive more calls? Create a unique 800.com number for each ad and compare call data in your dashboard.

Need Help?

If you run into any issues or want help setting up call tracking for Facebook Marketplace, reach out to 800.com Support. Our team is happy to walk you through it.