Create a Tracking Number for your Google Business Profile
- Log in to your 800.com Account
- Go to Call Tracking in the left navigation
- Click Create Call Tracking Pool
- Select Somewhere Else
- Choose Google Business Profile
-
Pick a Number Type (Toll-free, Vanity, or Local), then choose Number Routing
- Once you select a number type, you will be shown a pool of potential numbers to choose from
- Setup Your Call Routing and General Settings, then choose Continue
- Note: if you have a previous Call Flow, this will be selected by default which saves all the settings of your
- To finalize the setup choose Save and Activate
- If you are creating a new Call Flow / Forwarding Number, you will need to name it such as Main Number or Sales Line.
Add Your New Tracking Number to Google Business Profile
- Log into Google Business Profile
- Click on the Pencil icon associated with your business in your Google Business Profile Manager
- Locate your business Phone Number in Contact Information and click the Pencil Icon to edit the number
- Use your new tracking number for Primary phone
- Select +Add phone number and use your main number as an additional phone number
- Click Save
Add UTM Parameters to your link in Google Business Profile to Identify Source Traffic
- Navigate to Website in Google Business Profile (under the Number section from before)
- Click the Pencil icon to edit
- Add the UTM parameters "?utm_campaign=GoogleBusinessProfile" to the current URL
- Click Save
Are You Advertising on Google Ads?
If you're running Google Ads, follow this article to configure Google Business Profile with Google Ads.
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