How do I remove a number I ported away from 800.com?

Porting a number to another carrier moves the number, but it does not remove the number from your 800.com account and it does not cancel your service. You need to tell us before the number comes off your account.

1. Sign in to your account at https://app.800.com
2. Go to Numbers and find the number in the list
3. Confirm the Status column shows Ported Out
4. Email support@800.com and tell us the number you want removed
5. Say whether you want to remove only that number or cancel your account entirely

For the transfer process itself, see our article on porting numbers to another carrier.