---
title: Find number settings faster with the new task-based tabs
description: Number settings are now grouped into Calls, Recording, Texts and Custom Fields tabs. See what’s on each tab and how shared call flow settings appear.
---

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October 13, 2026

# Find number settings faster with the new task-based tabs

We've reorganized the settings page for your numbers. Instead of two long tabs to scroll through, settings are now grouped into tabs by what you're trying to do: handle calls, record them, manage texts, or fill in custom fields.

To see the new layout, go to **Number Management** and select a number. The page also works on phones and in dark mode.

### The header card

At the top of the page, above the tabs, a header card shows the essentials for the number at a glance:

- The phone number and its type
- The **Active** switch
- The number's **Label**
- The **Call Flow** it uses
- Its **Tags**

The header card stays in place no matter which tab you're on, so you always know which number you're editing.

### What's on each tab

| Tab | What you'll find there |
| --- | --- |
| **Calls** | AI Receptionist, Greetings (Welcome Greeting and Whisper Notice), Extensions, Call Forwarding, Voicemail and Voicemail Notifications |
| **Recording** | Call Recording, the recording notice, Call Transcription and 800 Intelligence |
| **Texts** | The SMS switch and your number's verification status. When SMS is on, you'll also see Keywords, Auto Replies and Text Notifications |
| **Custom Fields** | The custom fields for this number. If you haven't created any yet, the tab points you to **Settings \> Custom Fields** |

Settings on the Calls tab are listed in the order a call moves through them, from the moment it's answered to the voicemail notification you get afterward. That makes it easier to picture what a caller experiences and find the step you want to change.

### Numbers that use a shared call flow

If your number uses a call flow that's shared with other numbers, its call, recording and text settings come from that flow rather than from the number itself.

In that case, the **Calls**, **Recording** and **Texts** tabs each:

- Name the call flow the settings come from
- Link straight to that call flow so you can edit it
- Show a read-only preview of the flow's settings for that tab

This lets you see exactly what runs on the number without leaving the page. To make changes, follow the link and edit the call flow. Keep in mind that changes there apply to every number using that flow.

### Call flow and call tracking pool pages

The same layout now carries over to related pages, so they all feel familiar:

- **Call flows** get the same header card and tabs as a number. The numbers assigned to the flow now live in a **Numbers** tab, and any link to a flow's numbers takes you straight there. The "Used by" count on a call flow also now updates right away when you assign or remove numbers.
- **Call tracking pools** get a header card with a pause switch, plus **Numbers**, **Call Tracking with DNI** and **Call Flow** tabs.

### Other number types

- **Simplified numbers** and **call tracking pool numbers** now have a **Texts** tab with the SMS switch and verification status. Pool numbers stay locked to their pool's call flow, as before.
- **Fax numbers** haven't changed and keep their own settings page.

### Frequently asked questions

**Q: Did any of my settings change?**   
A: No. Only the layout changed. All your settings are where you left them, just grouped into new tabs.

**Q: Why can't I edit settings on the Calls, Recording or Texts tab?**   
A: Your number uses a shared call flow, so those settings come from the flow. Use the link on the tab to open the call flow and edit it there.

**Q: Where did the list of numbers on my call flow go?**   
A: It's now on the call flow's **Numbers** tab.

**Q: Where are my keywords and auto-replies?**   
A: On the **Texts** tab. They appear once SMS is turned on for the number.

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