How To Integrate AI Agents with your 800.com Calendar

Connect your 800.com Calendar to 800.com to automatically schedule appointments and keep your calendar up to date.

Once connected, appointments can be added directly to your 800.com Calendar based on your availability, helping you reduce scheduling conflicts and streamline your booking process.

Before You Begin

Before connecting 800.com Calendar, make sure you have:

• An active 800.com account
• Permission to authorize third-party applications

Step 1: Getting Started

1. Log in to your 800.com account
2. Navigate to Settings > Integrations
3. Scroll down to the Scheduling section
4. Select Calendar
   
   

Step 2: Connecting To Your 800.com Calendar

1. Choose the 800.com Calendar account you want to connect, then click Add Calendar Integration
   
   
   
   
2. Complete the required information 
   
   - Select Calendar - The agent reads availability from and books appointments to this calendar. 
   
   
   

   - Bookable Hours - These are they business hours for when you would like your calendar to accessed. 
   Note: You can customize the hours if they differ from your normal business hours.
   

   • Same as Account Business Hours - Follows your already established account business hours

   • 24/7

   • Mon-Fri 9am-5pm

   • Sat and Sun 9am-5pm

   • Custom: Set up different unique hours that differ from the already established account business hours
     

     

   
   - Time Zone
   - Slot Settings - Here you will need to set:
   * Default Event Duration (Minutes)
   * New Appointments Can Start Every
   * Buffer Before (Minutes) 
   * Buffer after (Minutes)
   
   
   
   
   
   
   
3. Once complete, hit Save
   
    

Step 3: Managing Your Configuration

Once your 800.com Calendar is connected, you can manage your calendar configuration, including your scheduling preferences and booking settings.

1. Click the gear icon ⚙ under the Settings column for the integration you are wanting to adjust.
   
2. Here you can add bookings directly to your calendar, block times so no bookings can be made, and/or adjust your calendar settings.
   Note: You can also Delete the calendar from the Calendar settings.
   
   
3. Once you have made your changes/adjustments make sure to click Save

Step 4: Editing/Deactivating Your Configuration

Editing Your Configuration

After completing your configuration if you need to make changes to your configuration, you can do so by clicking the three dots menu and clicking Edit.

Here you can add bookings directly to your calendar, block times so no bookings can be made, and/or adjust your calendar settings.
Note: You can also Delete the calendar from the Calendar settings.

Once you have made your changes/adjustments make sure to click Save

Deactivating Your Configuration

If you no longer need your configuration you can deactivate it.

Click the three dots menu and click Delete.

Review the message and if you would like to proceed, click Delete.

Need Help?

If you have questions during this process, you can reach out to our support team via email: support@800.com.