--- title: How To Integrate 800.com With Make description: The Make integration lets you connect your 800.com account with thousands of other tools and build automated workflows without writing code. --- [Skip to content](https://support.800.com/en-us/hc/articles/40195645695885-how-to-integrate-800-com-with-make#main-content) [![800.com Help Center](https://support.800.com/hs-fs/hubfs/800%20Logo%20Blue.png?width=150&height=26&name=800%20Logo%20Blue.png)](https://www.800.com/) - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) Open main navigation Close main navigation - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) - [Submit a request](mailto:support@800.com) [Submit a request](mailto:support@800.com) 800.com Help Center - There are no suggestions because the search field is empty. 1. [800 Support Center](https://support.800.com/en-us/hc?hsLang=en-us) 2. [Call Tracking](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us) 3. [Integrations](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#integrations) August 5, 2026 # How To Integrate 800.com With Make ## Use Make scenarios to send 800.com call or SMS events to other apps, automate alerts, and keep business tools updated. The **Make integration** lets you connect your 800.com account with thousands of other tools and build automated workflows without writing code. Using Make, you can trigger actions based on events in 800.com (like calls starting or completing), manipulate data, and automate complex business processes across your tech stack. ## What You Can Do With Make + 800.com With this integration, you can automate tasks such as: - Send call or SMS data to other apps (e.g., CRMs, Sheets) - Trigger automated alerts in communication tools - Build visual workflows that connect 800.com with third-party systems - Sync call events with project management, marketing, and analytics platforms - Save time by automating repetitive processes Make’s visual workflow builder allows you to chain multiple triggers, actions, and logic steps in a single scenario. ## Before You Begin To use the 800.com + Make integration, ensure you have: - An active **800.com account** - A **Make account** - Permissions to manage integrations in both 800.com and Make ## Enable Make Integration in 800.com 1. Log in to your **800.com dashboard**. 2. Go to **Settings → Integrations**. 3. Locate **Make** in the list of available integrations. ![Screenshot 2026-01-19 at 4.51.24 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-40195645695885-3321cbebd0d27acb-42800433063181-2.png) 4. Select **Enable** or **Connect**. After connecting, the status will display **Active** in your integrations list. > If Make does not appear, contact your administrator to confirm permissions. ## How to Build an Automation (Scenario) in Make Once the integration is enabled, you can build an automation scenario that uses **800.com triggers and actions**. ### Step-by-Step 1. Open your **Make dashboard**. 2. Click **Create a new scenario**. 3. In the scenario editor, click the **“+”** to add your first module. 4. Search for and select **800.com** as the app. 5. Choose a **trigger** (event that starts your workflow), such as: - *Watch Call Started* (fires when a call begins) - *Watch Call Completed* (fires when a call ends) 6. Authorize your 800.com account if prompted. 7. Add additional modules for the apps you want to connect (e.g., Google Sheets, Slack, CRM). 8. Configure how data from 800.com should pass into those apps. 9. Save your scenario and **run** it to test the workflow. ## Common Make Triggers & Actions Supported **800.com triggers** include: - **Watch Call Started** – Fires when a call begins - **Watch Call Completed** – Fires when a call ends You can combine these triggers with modules from hundreds of other apps supported in Make to build powerful automation sequences. ## Test Your Workflow To confirm your automation works: 1. Simulate a call or relevant event in 800.com. 2. In Make, run your scenario manually or wait for the trigger to occur. 3. Check that the connected app receives the expected data. If the data is not appearing, ensure your trigger conditions and data mapping are correct. ## Managing the Make Integration ### Edit Your Integration 1. In 800.com, go to **Settings → Integrations**. 2. Find **Make** and select **Manage**. 3. Update settings as needed — changes will take effect the next time your scenario runs. ### Disconnect Make If you need to remove the integration: 1. Go to **Settings → Integrations** in 800.com. 2. Select **Disconnect** next to Make. 3. Confirm the action. Disconnecting stops any Make scenarios that depend on the integration from receiving 800.com data. ## Troubleshooting Tips - If your scenario isn’t triggering, confirm the trigger event occurred in 800.com. - Re-authenticate your Make connection if errors persist. - Check field mapping between 800.com and the app receiving data. - Ensure your Make scenario is **turned on**. ## Need Help? 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