---
title: How To Create and Manage Your Contacts
description: Quickly add, import, edit, or delete contacts in 800.com—this guide shows you how to manage your contact list with ease.
---

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August 5, 2026

# How To Create and Manage Your Contacts

## Add, import, edit, and remove contacts so caller details stay organized across your account and inbox.

Quickly add, import, edit, or delete contacts in 800.com—this guide shows you how to manage your contact list with ease.

### Log In To Your 800.com Account

Log in to your account. Ensure you have administrative access, as only admins can changes to your account.

- If you’re not already using 800.com, sign up for an account and then log in.

### Add Contacts

#### Create A New Contact

- Go to **Contacts** \> click the **Add Contact** button.
  
  ![Screenshot 2025-08-06 at 8.00.25 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-693d6395f41352e8-38632697728781-2.png)
- Enter the **Contact** **Information** \> hit **Save**. 
  
  ![Screenshot 2025-08-06 at 8.05.36 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-5b27521d01ec6235-38632707322765-2.png)

#### **Add a contact from your Inbox**

- Inbox -\> Select the number -\> add contact button

You can add a contact directly from your inbox by clicking on the number you would like to save and then hit the 'add contact' button on the top right.

![Add contact from inbox.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-2d114512194e6594-40710695752077-2.png)

From there you can access all the contact fields, including the **notes** section where you can leave important information you would like to remember.

#### Import Contacts

- Click the **Import** button.
- Choose which list you would like to add the New Contacts from the drop down list or click the ![Screenshot 2025-08-06 at 8.16.50 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-fa6b9eb0dba33ef8-38632697728909-2.png) to create a new list.
- Hit **Select** **File**.
  
  ![Screenshot 2025-08-06 at 8.18.34 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-1d831fdaf1d8471f-38632707323021-2.png)
- Upload your contacts in CSV or XLSX format. (You can download our sample CSV format at this step if you have any trouble with formatting the file.)
- Your imported numbers will now show on your Contacts dashboard.

### Edit/Delete Contacts

#### Edit Contact

- To edit a contact, click the 3 dots to the right of the contact \> hit **Edit**. 
  
  ![Screenshot 2025-08-06 at 8.32.53 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-d2e18777ac552668-38632947077133-2.png)
- Edit the **contact information** \> Add **Notes** for important information about the contact if needed \> click **Save**.
  
  ![Screenshot 2025-08-06 at 8.33.05 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-9f0ef0a82802eb60-38632947080205-2.png)

#### Delete Contact

- To delete a contact, click the 3 dots to the right of the contact \> hit **Delete**. 
  
  ![Screenshot 2025-08-06 at 8.37.34 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-ee69208772ba70c5-38632937353997-2.png)
- Hit **Delete**.
  
  ![Screenshot 2025-08-06 at 8.37.43 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-38632697730573-f4c8b2dc653eaab2-38632937354637-2.png)

**If you have questions during this process, you can reach out to our support team via email:** [**support@800.com**](mailto:support@800.com)**.**

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