--- title: How To Enable Call Recording with 800.com description: Call recording helps ensure quality assurance, compliance, staff training, and better customer experiences by preserving a record of your phone... --- [Skip to content](https://support.800.com/en-us/hc/articles/37480967823757-how-to-enable-call-recording-with-800-com#main-content) [![800.com Help Center](https://support.800.com/hs-fs/hubfs/800%20Logo%20Blue.png?width=150&height=26&name=800%20Logo%20Blue.png)](https://www.800.com/) - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) Open main navigation Close main navigation - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) - [Submit a request](mailto:support@800.com) [Submit a request](mailto:support@800.com) 800.com Help Center - There are no suggestions because the search field is empty. 1. [800 Support Center](https://support.800.com/en-us/hc?hsLang=en-us) 2. [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us) 3. [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us#number-management) August 5, 2026 # How To Enable Call Recording with 800.com ## Turn on call recording for selected numbers, choose a notice, and save settings with compliance in mind. Call recording helps ensure quality assurance, compliance, staff training, and better customer experiences by preserving a record of your phone interactions. ## Step 1: Log into Your 800.com Account Sign in at [800.com](https://app.800.com) using your email and password. You’ll land on your dashboard where you can access all call-related settings. ![](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-37480967823757-53d3ac90a8f4125d-37480967819789-2.png)   ## Step 2: Set up Call Recording - Click **Numbers** in the left-hand menu. ![](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-37480967823757-cdb22ca902d579c6-37480967821325-2.png) - Either select the box of specific number(s) you want to update \> above the list of numbers select **Set Call Recording.** ![Screenshot 2025-06-19 at 11.34.28 AM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-37480967823757-1ca45883a911a887-37480978430477-2.png) - Hit the toggle to enable **Call** **Recording.** ![Screenshot 2025-06-19 at 11.39.31 AM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-37480967823757-5b7ebcb278860935-37480978431885-2.png) - From the dropdown, either: - Select **Call Recording Notice**, or - Click the **“＋”** symbol to **create a custom notice**. ![Screenshot 2025-06-19 at 11.39.50 AM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-37480967823757-079de2aae5fc776d-37480967822477-2.png) *🎯 **Tip:** Many jurisdictions require that all parties are informed of the recording. Choose a notice that best suits your legal obligations.* - Once your recording notice is set, click **Save** o apply your settings. Your calls will now be automatically recorded. ## Step 3: Access and Manage Call Recordings Recorded calls will appear in your **Inbox** or **Call Logs**. From there, you can: - **Play** recordings directly in the dashboard - **Download** audio files for review or archiving - **Archive** recordings to clean up your inbox ## Important: Compliance & Legal Notice Please note: - You are responsible for complying with all local, regional, and federal **call recording laws** - Some areas require **two-party consent** or verbal notification prior to recording. - Make sure your recording notice aligns with your legal obligations. ## Related Features - **Call Transcriptions**: Converts recordings into searchable text. Enabling transcription automatically turns on call recording. - **Call Tracking & Analytics**: When paired with call recording, this provides powerful insights to optimize marketing and customer service. ## Support If you hit any snags or want to learn more about recording laws in your region, contact our support team at support@800.com or head to the [800.com Help Center](https://support.800.com?hsLang=en-us). - [General & FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us#main-content) - [FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us#faqs) - [Getting Started](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#main-content) - [Onboarding Basics](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#onboarding-basics) - [Dashboard & App](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#main-content) - [Inbox](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#inbox) - [Call Analytics](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#call-analytics) - [Alerts & Monitoring](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#alerts-monitoring) - [Enhanced Caller ID](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#enhanced-caller-id) - [In-App Calling](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#in-app-calling) - [Rewards](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#rewards) - [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us#main-content) - [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us#number-management) - [Call blocking](https://support.800.com/en-us/hc/number-management?hsLang=en-us#call-blocking) - [Number Transfers/Ports](https://support.800.com/en-us/hc/number-management?hsLang=en-us#number-transfers-ports) - [Marketing](https://support.800.com/en-us/hc/number-management?hsLang=en-us#marketing) - [800 Intelligence](https://support.800.com/en-us/hc/800-intelligence?hsLang=en-us#main-content) - [800 Intelligence Guides](https://support.800.com/en-us/hc/800-intelligence?hsLang=en-us#800-intelligence-guides) - [Call Forwarding](https://support.800.com/en-us/hc/call-forwarding?hsLang=en-us#main-content) - [Call Routing](https://support.800.com/en-us/hc/call-forwarding?hsLang=en-us#call-routing) - [Call Tracking](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#main-content) - [Dynamic Number Insertion (DNI)](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#dynamic-number-insertion-dni) - [Integrations](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#integrations) - [Getting Started](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#getting-started) - [General](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#general) - [Text Messaging](https://support.800.com/en-us/hc/text-messaging?hsLang=en-us#main-content) - [Texting/SMS Messaging](https://support.800.com/en-us/hc/text-messaging?hsLang=en-us#texting-sms-messaging) - [Account & Billing](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#main-content) - [Trial Period](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#trial-period) - [Plans & Billing](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#plans-billing) - [Security](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#security) - [Companies](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#companies) - [Users](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#users) - [Marketing Tools](https://support.800.com/en-us/hc/marketing-tools?hsLang=en-us#main-content) - [Marketing Ideas](https://support.800.com/en-us/hc/marketing-tools?hsLang=en-us#marketing-ideas) - [API](https://support.800.com/en-us/hc/api?hsLang=en-us#main-content) - [API Docs](https://support.800.com/en-us/hc/api?hsLang=en-us#api-docs) - [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#main-content) - [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#800-ai-agents) - [Integrations](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#integrations) - [Knowledge Base](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#knowledge-base) - [800 AI Agent Configuration](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#800-ai-agent-configuration) [Contact our support team](https://support.800.com/en-us/hc/articles/34511169155341-how-to-contact-support?hsLang=en-us)​ Copyright © 2026, 800.com