---
title: How To Update A Payment Method
description: You can update your payment method at any time through your 800.com account.
---

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August 5, 2026

# How To Update A Payment Method

## Update a card or PayPal details from Billing & Plans, and understand how past-due balances are retried after changes.

You can update your payment method at any time through your 800.com account.

### Log In To Your 800.com Account

Log in to your account. Ensure you have administrative access, as only admins can changes to your account.

- If you’re not already using 800.com, sign up for an account and then log in.

### Getting To The Invoices

- Go to **Settings** \> click **Billing & Plans**.  
  ![Screenshot 2025-02-20 at 2.15.40 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-360040905511-fcbdf884389efe81-34430892214285-4.png)
- Click the **Update Payment Method** box on the right side of the box with your current credit card information.

 

![PAYMENT.jpg](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-360040472492-35dce991bab95901-34431793525005-2.jpg)

- A box will open, enter the card number, the name on the card, the card's expiration, and the CVC code. You can also select the PayPal option, from this box, and log in with your PayPal credentials.
- Hit **Update Credit Card** to save payment method changes.
  
  ![Screenshot 2025-02-20 at 2.44.46 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-360040472492-28c0cb515305a8ba-34431839044621-2.png)

 

We currently accept American Express, Visa, MasterCard, and Discover credit/debit cards, as well as PayPal. **Gift cards are not permitted as our services bill on a monthly basis.**

**\*Note: If your account is past-due, your past-due balance will be processed automatically when your payment information is updated.

If you have questions during this process, you can reach out to our support team via email: [support@800.com](mailto:support@800.com).**

 

**If your 800.com account is past due, then you will see this screen once you login:**

**![](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-360040472492-84cc482e1846efda-37744876017293-Jun-30-2026-05-45-56-1618-PM.png)**

**If your payment method is the same AND you have already reached out to your bank to inform them to allow the charges, then you should click on "Retry Payment". Some banks will decline charges from our service without your prior approval.**

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