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title: Is there a trial period for your services?
description: We are committed to providing our customers with quality products and superior customer service.
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August 19, 2026

# Is there a trial period for your services?

## Review the 30-day money-back policy, including when initial charges may be refunded and why usage can affect eligibility.

We are committed to providing our customers with quality products and superior customer service. Unlike many companies, we are not resellers. Instead, we have invested in telecom equipment which allows us to provide our customers with quality communications at an affordable price. Also, we perform our own customer service and our customer service representatives speak various languages. 

**[30 Day Money Back Guarantee](https://support.800.com/en-us/hc/articles/360041132911-30-day-money-back-guarantee?hsLang=en-us):**

Because we offer the highest quality products at the best value, if you are not satisfied with our service, we will refund the initial charge, if requested, provided have not accumulated excessive usage throughout the initial 30 day period.

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