--- title: Will my phone number be offline during the transfer? description: If you're transferring a toll free number, i t’s unlikely that your number will experience any downtime while we process the transfer, but do... --- [Skip to content](https://support.800.com/en-us/hc/articles/360001191691-will-my-phone-number-be-offline-during-the-transfer#main-content) [![800.com Help Center](https://support.800.com/hs-fs/hubfs/800%20Logo%20Blue.png?width=150&height=26&name=800%20Logo%20Blue.png)](https://www.800.com/) - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) Open main navigation Close main navigation - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) - [Submit a request](mailto:support@800.com) [Submit a request](mailto:support@800.com) 800.com Help Center - There are no suggestions because the search field is empty. 1. [800 Support Center](https://support.800.com/en-us/hc?hsLang=en-us) 2. [General & FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us) 3. [FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us#faqs) August 5, 2026 # Will my phone number be offline during the transfer? ## Keep your previous provider active during a toll-free transfer and plan a backup number in case final routing is delayed. If you're transferring a toll free number, it’s unlikely that your number will experience any downtime while we process the transfer, but do make sure that you keep your former provider account active. Depending on the providers involved, it’s possible that your toll free number may be unavailable temporarily during the final stages of the transfer process. 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