---
title: Features
description: "Our main plans include many great features: FREE Line Activation Call Forwarding Call Recording Outbound Calling SMS Messaging/Texting Virtual Fax Mobile A"
---

[Skip to content](https://support.800.com/en-us/hc/articles/360001183791-features#main-content)

[![800.com Help Center](https://support.800.com/hs-fs/hubfs/800%20Logo%20Blue.png?width=150&height=26&name=800%20Logo%20Blue.png)](https://www.800.com/)

- [Call us (800) 800-4321](tel:+18008004321)
- [Sign in](https://support.800.com/hc/en-us/signin)

Open main navigation

Close main navigation

- [Call us (800) 800-4321](tel:+18008004321)
- [Sign in](https://support.800.com/hc/en-us/signin)
- [Submit a request](mailto:support@800.com)

[Submit a request](mailto:support@800.com)

 800.com Help Center

- There are no suggestions because the search field is empty.

1. [800 Support Center](https://support.800.com/en-us/hc?hsLang=en-us)
2. [Getting Started](https://support.800.com/en-us/hc/getting-started?hsLang=en-us)
3. [Onboarding Basics](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#onboarding-basics)

August 19, 2026

# Features

## Review included calling, texting, fax, routing, voicemail, campaign, transcription, API, and mobile app features.

**Our main [plans](https://support.800.com/en-us/hc/articles/5784542015885-overview-of-plans-and-billing?hsLang=en-us) include many great features:**

- FREE Line Activation
- [Call Forwarding](https://support.800.com/en-us/hc/articles/360040901811-call-forwarding-configuration?hsLang=en-us)
- [Call Recording](https://support.800.com/en-us/hc/articles/360040901731-call-recording?hsLang=en-us)
- [Outbound Calling](https://support.800.com/en-us/hc/articles/360040903991-outbound-calling?hsLang=en-us)
- [SMS Messaging/Texting](https://support.800.com/en-us/hc/articles/360040360552-how-to-create-and-send-a-text-sms-message?hsLang=en-us)
- [Virtual Fax](https://support.800.com/en-us/hc/articles/115003714532-faxing?hsLang=en-us)
- [Mobile Application for iOS / Android](https://support.800.com/en-us/hc/articles/28096539554829-download-mobile-application-for-ios-android?hsLang=en-us)
- [Call Analytics](https://support.800.com/en-us/hc/articles/360044780491-call-analytics?hsLang=en-us)
- [Simultaneous Call Forwarding](https://support.800.com/en-us/hc/articles/360040795231-simultaneous-ringing?hsLang=en-us)
- [Sequential Call Forwarding](https://support.800.com/en-us/hc/articles/360040365352-sequential-ringing?hsLang=en-us)
- [Voicemail](https://support.800.com/en-us/hc/articles/360040468832-voicemail?hsLang=en-us)
- [Auto Attendant (Extensions)](https://support.800.com/en-us/hc/articles/360040899211-extensions-auto-attendant?hsLang=en-us)
- [Custom Main Greeting](https://support.800.com/en-us/hc/articles/360031053411-enabling-auto-attendant-extensions?hsLang=en-us)
- [Custom Voicemail Greeting](https://support.800.com/en-us/hc/articles/360040468832-voicemail?hsLang=en-us)
- [A Comprehensive Inbox](https://support.800.com/en-us/hc/articles/360040846471-inbox-overview?hsLang=en-us)
- [Custom Auto Replies](https://support.800.com/en-us/hc/articles/360040468472-auto-replies?hsLang=en-us)
- [Mass Texting/Campaigns](https://support.800.com/en-us/hc/articles/360043005211-mass-texting-campaigns?hsLang=en-us)
- [Call Transcriptions](https://support.800.com/hc/en-us/search/click?data=BAh7DjoHaWRsKwh8%2FEfUUwA6D2FjY291bnRfaWRpA7HBIDoJdHlwZUkiDGFydGljbGUGOgZFVDoIdXJsSSJPaHR0cHM6Ly9zdXBwb3J0LjgwMC5jb20vaGMvZW4tdXMvYXJ0aWNsZXMvMzYwMDQzNzczMDUyLUNhbGwtVHJhbnNjcmlwdGlvbnMGOwhUOg5zZWFyY2hfaWRJIik5MDk2MDQ2OS03ZGY0LTQ4ZjYtODk0Yi0zNjk0OGQ3MTYwMmYGOwhGOglyYW5raQY6C2xvY2FsZUkiCmVuLXVzBjsIVDoKcXVlcnlJIhdjYWxsIHRyYW5zY3JpcHRpb24GOwhUOhJyZXN1bHRzX2NvdW50aUI%3D--cdc90c48a3d8a204be1d0be546171543913ea1b6&hsLang=en-us)
- [API Support](https://support.800.com/en-us/hc/articles/4403181889933-api-support?hsLang=en-us)
- [30 Day Money Back Guarantee](https://support.800.com/en-us/hc/articles/360041132911-30-day-money-back-guarantee?hsLang=en-us)

 **\*Voicemail Transcription is included with our Pro plan.**

[International Calling](https://support.800.com/en-us/hc/articles/360041033351-international-forwarding?hsLang=en-us) is available as an add-on feature and additional expenses apply. 

Call or email our support for additional questions and International Rates (quote requires intended forwarding number to be provided).

1-800-800-4321 (Domestic) | 1-954-828-0000 (International)

support@800.com

- [General & FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us#main-content)

    - [FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us#faqs)
- [Getting Started](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#main-content)

    - [Onboarding Basics](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#onboarding-basics)
- [Dashboard & App](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#main-content)

    - [Inbox](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#inbox)
    - [Call Analytics](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#call-analytics)
    - [Alerts & Monitoring](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#alerts-monitoring)
    - [Enhanced Caller ID](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#enhanced-caller-id)
    - [In-App Calling](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#in-app-calling)
    - [Rewards](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#rewards)
- [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us#main-content)

    - [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us#number-management)
    - [Call blocking](https://support.800.com/en-us/hc/number-management?hsLang=en-us#call-blocking)
    - [Number Transfers/Ports](https://support.800.com/en-us/hc/number-management?hsLang=en-us#number-transfers-ports)
    - [Marketing](https://support.800.com/en-us/hc/number-management?hsLang=en-us#marketing)
- [800 Intelligence](https://support.800.com/en-us/hc/800-intelligence?hsLang=en-us#main-content)

    - [800 Intelligence Guides](https://support.800.com/en-us/hc/800-intelligence?hsLang=en-us#800-intelligence-guides)
- [Call Forwarding](https://support.800.com/en-us/hc/call-forwarding?hsLang=en-us#main-content)

    - [Call Routing](https://support.800.com/en-us/hc/call-forwarding?hsLang=en-us#call-routing)
- [Call Tracking](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#main-content)

    - [Dynamic Number Insertion (DNI)](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#dynamic-number-insertion-dni)
    - [Integrations](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#integrations)
    - [Getting Started](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#getting-started)
    - [General](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#general)
- [Text Messaging](https://support.800.com/en-us/hc/text-messaging?hsLang=en-us#main-content)

    - [Texting/SMS Messaging](https://support.800.com/en-us/hc/text-messaging?hsLang=en-us#texting-sms-messaging)
- [Account & Billing](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#main-content)

    - [Trial Period](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#trial-period)
    - [Plans & Billing](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#plans-billing)
    - [Security](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#security)
    - [Companies](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#companies)
    - [Users](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#users)
- [Marketing Tools](https://support.800.com/en-us/hc/marketing-tools?hsLang=en-us#main-content)

    - [Marketing Ideas](https://support.800.com/en-us/hc/marketing-tools?hsLang=en-us#marketing-ideas)
- [API](https://support.800.com/en-us/hc/api?hsLang=en-us#main-content)

    - [API Docs](https://support.800.com/en-us/hc/api?hsLang=en-us#api-docs)
- [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#main-content)

    - [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#800-ai-agents)
    - [Integrations](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#integrations)
    - [Knowledge Base](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#knowledge-base)
    - [800 AI Agent Configuration](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#800-ai-agent-configuration)

[Contact our support team](https://support.800.com/en-us/hc/articles/34511169155341-how-to-contact-support?hsLang=en-us)​

<https://www.facebook.com/800dotcom> <https://x.com/800dotcom> <https://www.linkedin.com/company/800-com/> <https://www.instagram.com/800dotcom> <https://www.youtube.com/@800com>

Copyright © 2026, 800.com