---
title: How do I contact 800.com support?
description: You can open a support ticket from inside your 800.com account, or email us if you cannot sign in.
---

[Skip to content](https://support.800.com/en-us/hc/articles/34511169155341-how-to-contact-support#main-content)

[![800.com Help Center](https://support.800.com/hs-fs/hubfs/800%20Logo%20Blue.png?width=150&height=26&name=800%20Logo%20Blue.png)](https://www.800.com/)

- [Call us (800) 800-4321](tel:+18008004321)
- [Sign in](https://support.800.com/hc/en-us/signin)

Open main navigation

Close main navigation

- [Call us (800) 800-4321](tel:+18008004321)
- [Sign in](https://support.800.com/hc/en-us/signin)
- [Submit a request](mailto:support@800.com)

[Submit a request](mailto:support@800.com)

 800.com Help Center

- There are no suggestions because the search field is empty.

1. [800 Support Center](https://support.800.com/en-us/hc?hsLang=en-us)
2. [Getting Started](https://support.800.com/en-us/hc/getting-started?hsLang=en-us)
3. [Onboarding Basics](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#onboarding-basics)

September 10, 2026

# How do I contact 800.com support?

## Submit a support request from the app, which reaches us fastest because the ticket arrives already linked to your account.

The fastest way to get help with your account is to submit a request from inside the 800.com webapp.

1. Sign in to your 800.com account at [https://app.800.com/](https://app.800.com/c?supportTicket)
2. At the bottom of the left navigation, click **Your Name**
3. Select **Contact Support**
4. Fill out the **Contact Support Form**
5. Click **Send**

 If you cannot sign in, follow [How to Log In to Your 800.com Account](https://support.800.com/en-us/hc/articles/35908082831117-how-to-log-in-to-your-800-com-account?hsLang=en-us) or email [support@800.com](mailto:support@800.com).

- [General & FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us#main-content)

    - [FAQs](https://support.800.com/en-us/hc/general-faqs?hsLang=en-us#faqs)
- [Getting Started](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#main-content)

    - [Onboarding Basics](https://support.800.com/en-us/hc/getting-started?hsLang=en-us#onboarding-basics)
- [Dashboard & App](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#main-content)

    - [Inbox](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#inbox)
    - [Call Analytics](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#call-analytics)
    - [Alerts & Monitoring](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#alerts-monitoring)
    - [Enhanced Caller ID](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#enhanced-caller-id)
    - [In-App Calling](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#in-app-calling)
    - [Rewards](https://support.800.com/en-us/hc/dashboard-app?hsLang=en-us#rewards)
- [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us#main-content)

    - [Number Management](https://support.800.com/en-us/hc/number-management?hsLang=en-us#number-management)
    - [Call blocking](https://support.800.com/en-us/hc/number-management?hsLang=en-us#call-blocking)
    - [Number Transfers/Ports](https://support.800.com/en-us/hc/number-management?hsLang=en-us#number-transfers-ports)
    - [Marketing](https://support.800.com/en-us/hc/number-management?hsLang=en-us#marketing)
- [800 Intelligence](https://support.800.com/en-us/hc/800-intelligence?hsLang=en-us#main-content)

    - [800 Intelligence Guides](https://support.800.com/en-us/hc/800-intelligence?hsLang=en-us#800-intelligence-guides)
- [Call Forwarding](https://support.800.com/en-us/hc/call-forwarding?hsLang=en-us#main-content)

    - [Call Routing](https://support.800.com/en-us/hc/call-forwarding?hsLang=en-us#call-routing)
- [Call Tracking](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#main-content)

    - [Dynamic Number Insertion (DNI)](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#dynamic-number-insertion-dni)
    - [Integrations](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#integrations)
    - [Getting Started](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#getting-started)
    - [General](https://support.800.com/en-us/hc/call-tracking?hsLang=en-us#general)
- [Text Messaging](https://support.800.com/en-us/hc/text-messaging?hsLang=en-us#main-content)

    - [Texting/SMS Messaging](https://support.800.com/en-us/hc/text-messaging?hsLang=en-us#texting-sms-messaging)
- [Account & Billing](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#main-content)

    - [Trial Period](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#trial-period)
    - [Plans & Billing](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#plans-billing)
    - [Security](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#security)
    - [Companies](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#companies)
    - [Users](https://support.800.com/en-us/hc/account-billing?hsLang=en-us#users)
- [Marketing Tools](https://support.800.com/en-us/hc/marketing-tools?hsLang=en-us#main-content)

    - [Marketing Ideas](https://support.800.com/en-us/hc/marketing-tools?hsLang=en-us#marketing-ideas)
- [API](https://support.800.com/en-us/hc/api?hsLang=en-us#main-content)

    - [API Docs](https://support.800.com/en-us/hc/api?hsLang=en-us#api-docs)
- [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#main-content)

    - [800 AI Agents](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#800-ai-agents)
    - [Integrations](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#integrations)
    - [Knowledge Base](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#knowledge-base)
    - [800 AI Agent Configuration](https://support.800.com/en-us/hc/800-ai-agents?hsLang=en-us#800-ai-agent-configuration)

[Contact our support team](https://support.800.com/en-us/hc/articles/34511169155341-how-to-contact-support)​

<https://www.facebook.com/800dotcom> <https://x.com/800dotcom> <https://www.linkedin.com/company/800-com/> <https://www.instagram.com/800dotcom> <https://www.youtube.com/@800com>

Copyright © 2026, 800.com