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How to Port a Number

Prepare provider details, submit a port request, and complete the authorization needed to move a number.

What you’ll need to port a number:

  1. An existing phone number to port
  2. An existing 800.com account 
  3. Porting provider bill

Steps to Porting a Number to 800.com

Sign up for an 800.com Account

Login to your online dashboard (your account will be created at signup).

 

Click on the "Number Management" category in the column on the left of the page, then select the "Port Requests" tab. 

 

 

Click on the "Port Number(s)" option in the top right corner.

 

Four simple steps and we’ll handle it from there:

Information

Numbers

Letter of Authorization

  1.  
    • Current Service Provider > The provider you are porting from
    • Service Name > Your business name as it appears on your old bill
    • Authorizing Name > Your name as it appears on your old bill
    • Address > Your address as it appears on your old bill

Terms and Conditions

Congrats! 

After you receive and sign the Letter of Authorization sent to your email, you will be finished with your portion of the porting process.

 

Our customer support team will now finish the process of getting the number ported to your account. Occasionally our team may require more information from you; if that is the case, someone from our customer support team will reach out to you.