---
title: How to Set Up An 800.com API Token
description: "Using an API token provides several benefits: Secure Access : API tokens ensure secure and authenticated communication between systems."
---

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August 5, 2026

# How to Set Up An 800.com API Token

## Create an API token from integration settings, copy it securely, and follow best practices for limited, protected access.

Using an API token provides several benefits:

- **Secure Access**: API tokens ensure secure and authenticated communication between systems.
- **Automation**: Integrate your account with external applications or scripts to streamline workflows.
- **Customization**: Build custom solutions or analytics dashboards tailored to your specific needs.
- **Efficiency**: Access data or trigger actions programmatically, saving time and reducing manual effort.

## Step-by-Step Guide to Setting Up an API Token

#### **Step 1: Log In To Your 800.com Account**

#### Log in to your account. Ensure you have administrative access, as only admins can generate and manage API tokens.

- #### If you’re not already using 800.com, sign up for an account and then log in.

![Screenshot 2024-11-15 at 5.04.13 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-31915582563853-a3acb3cf6f22d35e-31915582546829-2.png)

#### **Step 2: Create A New API Token**

To create your API Token:

1. Go to **Settings** \> **Integrations**
2. Locate the **API** tab  
   ![Screenshot 2024-11-15 at 5.33.51 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-31915582563853-0bca42835a301f20-31915582547981-2.png)
3. Click the **Create A New Token** button \> enter **Token Name** \> hit **Create**![Screenshot 2024-11-15 at 5.37.24 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-31915582563853-ffa007e766952f47-31915582549005-2.png)

#### **Step 3: Copy And Save The Token**

Once the token is generated:

1. Copy the token immediately, as it may not be viewable again for security reasons.
2. Store the token securely, such as in a password manager or encrypted file.

![Screenshot 2024-11-15 at 5.41.23 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-31915582563853-a23b0f07fde91aaf-31915582550285-2.png)

#### **Step 4: Integrate the Token with Your Application**

Use the token to authenticate your requests when connecting to your account via the API.

## Best Practices for Using API Tokens

- **Limit Permissions**: Only grant access to the specific features or data required for the integration.
- **Secure Storage**: Store tokens securely and avoid exposing them in source code or public repositories.
- **Rotate Tokens Regularly**: Periodically revoke and regenerate tokens to maintain security.
- **Revoke Unused Tokens**: Disable tokens that are no longer needed to minimize security risks.

## Deleting API Tokens

If you suspect a token has been compromised or is no longer needed:

1. Go to **Settings** \> **Integrations**
2. Locate the **API** tab![Screenshot 2024-11-15 at 5.33.51 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-31915582563853-0bca42835a301f20-31915582547981-2.png)
3. Locate the token in the list and click **Delete![Screenshot 2024-11-15 at 5.51.14 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-31915582563853-3356517dfd73b173-31915602651277-2.png)**
4. Confirm the action by hitting **Delete** again to immediately disable the token  
   ![Screenshot 2024-11-15 at 5.54.12 PM.png](https://support.800.com/hubfs/Knowledge%20Base%20Import/zd-31915582563853-5af2258162abd03d-31915582560269-2.png)

You can generate a new token if needed and update your integrations accordingly.

## Use Cases for API Tokens

API tokens are versatile and can be used for a variety of purposes:

- **CRM Integration**: Sync call data with your customer relationship management tool.
- **Custom Reporting**: Pull call analytics data into your custom reporting dashboards.
- **Workflow Automation**: Automate repetitive tasks such as exporting call logs or updating contact information.

API tokens empower you to securely integrate your tools, automate processes, and unlock the full potential of your platform. By following this guide, you can set up and manage API tokens effectively, ensuring both functionality and security. If you have any questions, contact our support team for assistance.

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