--- title: NCUS Surcharge description: As of 05/27/2024, receiving inbound calls from certain geographical areas, outside the contiguous United States, may incur additional charges... --- [Skip to content](https://support.800.com/en-us/hc/articles/26611592346125-ncus-surcharge#main-content) [![800.com Help Center](https://support.800.com/hs-fs/hubfs/800%20Logo%20Blue.png?width=150&height=26&name=800%20Logo%20Blue.png)](https://www.800.com/) - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) Open main navigation Close main navigation - [Call us (800) 800-4321](tel:+18008004321) - [Sign in](https://support.800.com/hc/en-us/signin) - [Submit a request](mailto:support@800.com) [Submit a request](mailto:support@800.com) 800.com Help Center - There are no suggestions because the search field is empty. 1. [800 Support Center](https://support.800.com/en-us/hc?hsLang=en-us) 2. 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As of 05/27/2024, receiving inbound calls from certain geographical areas, outside the contiguous United States, may incur additional charges due to the significant cost associated with these calls.   We have listed some of the nations impacted by these origination costs, as well as their specific rates, below:   Alaska $1.35/minute Hawaii $0.23/minute Canada $0.11/minute Puerto Rico $0.45/minute Caribbean Islands $0.09/minute   These charges show up on invoices under a dedicated line item, labeled “NCUS Surcharge Usage”. 800.com automatically absorbs up to $15 of these charges, per month, so only the origination tallies following the $15 monthly allotment are billed to our customers.   **If you would like to block these inbound calls to your number(s), then please let us know by emailing us at support@800.com. In your email, please include your support PIN. 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